If you have water or sewer issues after hours or on the weekend, please call (815) 436-2341.
The Department of Public Works is comprised of the Street, Water, and Wastewater Divisions. These Divisions are responsible for maintaining a number of operations within the Village including:
Parkway tree maintenance
Traffic control equipment
Water system operation and maintenance
Wastewater collection and treatment
Storm water collection
Storm sewer maintenance
Forestry DivisionForestry is responsible for maintaining a healthy urban forest. This is accomplished by developing and carrying out a seven year trimming cycle (some varieties of trees and younger trees may need to be trimmed more frequently). Tree inspections are done on a regular basis to insure that trees are safe and healthy. Removals are required when a tree's condition poses a hazard to life or property.
Planting starts with selecting a tree that will flourish in our community, every tree planted by the Village is personally selected, and inspected by the Village Arborist. Village Forestry Personnel take a proactive role by keeping up to date regarding new pests, tree maladies, treatments, and tree varieties.
Street DivisonThe Street Division provides maintenance service to over 400 lane miles of roadway. This work includes roadway resurfacing, storm sewer installation, pavement patching, pavement striping, street sweeping, and snow and ice removal. The Division also maintains a regular parkway maintenance and improvement program. This work includes sidewalk replacement, tree trimming, new tree installation, streetlight maintenance, and street sign replacement.
Wastewater DivisionThe proper collection and treatment of wastewater is essential to help insure the health of our residents and the protection of the environment. The Village operates over 200 miles of sewer main, sixteen (16) wastewater pumping stations, and one 7.5 million gallon treatment facility. The operators of these treatment facilities provide the proper control of several complex biological as well as chemical processes that produce a clean/clear water. Once treated, this clean water is safely discharged to the DuPage River. During this year, the Village will collect and perform laboratory analysis on over 2000 wastewater samples to insure Illinois Environmental Protection Agency (IEPA) compliance.
If you have sewer issues in your home or business, please call us as soon as possible at (815) 436-3577 from 7:30 a.m. to 4:00 p.m. For after hours and weekend service, please call (815) 436-2341. We have service people that are on-call and ready to assist you, 24 hours a day, seven days a week.
Information on Storm Sewers
IEPA National Pollution Discharge Elimination Systems (NPDES) Annual Reports
The Village of Plainfield constructed and started operation of the water system in 1895. Since that time, the Village has been committed to providing high quality water service to our residents. In April of 2004, the community began receiving treated Lake Michigan water as our source supply. The Plainfield water system currently consists of one lake water pumping station, eight miles of water transmission main, one pressure station, five water towers, 3,600 fire hydrants, and over 225 miles of water distribution main. (Three groundwater wells remain on standby status to be utilized in the event of an emergency). Water samples are analyzed on a daily basis to ensure water quality. We provide drinking water to over 40,000 people in the Village and maintain sufficient water levels, in the towers, to provide fire protection for our residential, commercial, and industrial users.
Water Service & Billing
To begin or discontinue water service, please call (815) 439-2923 or (815) 439-4257 for service or a final meter reading. Residential scavenger service is provided by Village Ordinance and is billed with the monthly water bill. For information on water rates, please click here.
Water Meters & Water Mains
If you have a water meter leak or find a water main break, please report it to us as soon as possible.
We have service people that are on-call and ready to assist you, 24 hours a day, seven days a week. Please call (815) 436-3577 between 7:30 a.m. and 4:00 p.m. After hours and on weekends, please call (815) 436-2341 for assistance.
Keep Fire Hydrants Clear
If there is a fire hydrant in the parkway near your home, please be sure to keep the hydrant clear of snow and plantings to insure easy access for the Fire Department in the event that it is needed.
Water Use/Lawn Sprinkling Ordinance
The Village of Plainfield year round ordinance for outside water use follows:
Lawn sprinkling for even numbered addresses on even numbered calendar days is permitted between the hours of 6 a.m. to 10 a.m. and/or 6 p.m. to 10 p.m.
Lawn sprinkling for odd numbered addresses on odd numbered calendar days is permitted between the hours of 6 a.m. to 10 a.m. and/or 6 p.m. to 10 p.m.
Watering of gardens, trees, shrubs, and flowers (with a handheld hose or watering can) is permitted anytime.
If there are any questions concerning water restrictions, please call Public Works at (815) 436-3577.
Important Water Division Links
Water Leak Information - Do you have a water leak? Here's how to find it!
Water Quality Report for 2018
Plainfield Fire ISO Classification 2009
Reducing Stormwater Runoff - EPA Videos
Vehicle Auction Information
The Village sells surplus/old vehicles and public works equipment through the Will County Governmental League Municipal Auction Program and Manheim's Arena Auto Auction in Bolingbrook. For a complete listing of current auctions, click here.